KnowTech

Bitkom Servicegesellschaft mbH
Thomas Müller
Corporate Affairs
Tel.: 030.27576-150
Fax: 030.27576-51150
t.mueller@bitkom-service.de
www.bitkom-service.de

KnowTech
Sprecher

Sergio Brito

Director Quality Assurance, Jaguar Land Rover

Sergio's primary area of activity concerns understanding and improving the customer experience through leadership of the customer feedback capture, analysis and improvement process across all JLR vehicles worldwide.  In recent years, JLR has experienced amazing growth and success.  In his role, Sergio has been actively involved in modernizing and transforming the company processes to support this growth and success. Prior to JLR, Sergio held numerous senior positions at GM including Director Quality and Lean Strategies and Operations Director Press and Body at GM Spain and also Quality Director and Operations Director for General Assembly at Opel's Eisenach manufacturing plant.